Office Communicator Windows 10

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Symptoms

Assume that you're using the Microsoft Skype for Business 2016 client on a Windows 10 computer that has multiple network adapters present. When you try to transfer a file to a legacy Communicator client, the file transfer fails.

Office Communicator Windows 10

Cause

2013

The changes in Windows 10 expose an issue with the IP address selection logic that's used by the legacy file transfer process.

How to fix this issue

Important: Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Using Avaya Communicator for Windows on IP Office Release 9.1 December 2014. 8 ® Office®. Avaya Communicator.
  2. Cisco IP Communicator is a Windows PC-based softphone application that lets you use your personal computer to make premium voice and video calls. Offering the latest in IP communications technology, it is easy to acquire, deploy, and use.

Download Microsoft Office Communicator 2007 R2 for Windows to establish communication and collaboration with others in different locations or time zones.

To fix this issue, install the latest update in June 2019 for Skype for Business for a Click-to-Run installation. To do this, open an Office program, such as Word, and then select File > Account > Update Options > Update Now.
Note If 'Update Options' does not exist in the client, this is an .msi installation.

Don't see your Skype for Business client in the list? Click Skype for Business downloads and updates for a complete list of clients. Click-to-Run is the recommended way to install the Skype for business client. You can download the Click-to-Run client from the Office365 Portal.

After you apply the update, create a Group Policy to set the following registry key on clients:

Subkey

HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0Lync

HKEY_CURRENT_USERSOFTWAREPoliciesMicrosoftOffice16.0Lync

Value

EnableGetSuitableIPWithMultipleAdapters

DWORD data

1


Or, you can enable this update by creating a custom policy entry and adding it to the client policy, as follows:

Office communicator on windows 10

$x = New-CsClientPolicyEntry -Name 'EnableGetSuitableIPWithMultipleAdapters' -Value 'true'

Set-CsClientPolicy -Identity '<ClientPolicyName>' -PolicyEntry @{Add=$x}

Avaya Communicator is a user softphone application which allows the user to make and answer their calls from a range of telephone devices. Avaya Communicator client software is available Windows and iPad devices. An addition version, Avaya Communicator for Web, is supported through Google Chrome, is not covered by this documentation.

Office Communicator Windows 10 Download

Office communicator windows 10

Details

License

See the table below.

Languages

Dutch, English (UK), English (US), French, Italian, Brazilian Portuguese, Russian and Spanish.

The features available to the user depend on how the user is licensed for Avaya Communicator and whether the system also includes one-X Portal for IP Office and Voicemail Pro.

Office Communicator For Windows 10



Lite Mode

Advanced Mode

Basic Features

Make calls, hold calls, mute and transfer calls.

System directory.

Local application call log.

Make calls, hold calls, mute and transfer calls.

System directory.

Local application call log.

Advanced Features
(Requires one-X Portal for IP Office and Voicemail Pro)

User directories and call logs via one-X Portal for IP Office

Presence (XMPP).

2-Party Instant Messaging

2-Party video calls.

Dual extension support.

Licenses Required

System License

Essential Edition

Essential Edition + Preferred Edition

User Licenses

Avaya Softphone

Office Worker or

Teleworker or

Power User.

System Mode

IP Office Essential Edition

Yes

IP Office Preferred Edition

Yes

Yes

Client Connection

Support for basic mode features is provided directly by the IP Office system.

Support for advanced mode features is provided by the one-X Portal for IP Office and Voicemail Pro applications.

Client Software
The source for the Avaya Communicator client software depends on the user device. However, since Avaya Communicator is supported on a number of Avaya platforms, in all cases the installer must ensure that they obtain a Avaya Communicator client that specifically states IP Office support.

Windows

Office Communicator On Windows 10

Windows PC Requirements

Microsoft Office Communicator Windows 10

For detailed PC requirements, refer to the appropriate IP Office installation or implementation manual for the application. For general operating system and browser support notes, refer to Operating System Summary.





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